Open the rules before account access
Our Terms & Conditions set the legal framework for creating, using and closing your account. You must provide accurate account details, complete the requested phone verification and keep your login details private. Access depends on local law, and we may pause an account when identity, payment
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ownership or transaction details need checking. Deposits and withdrawals must use a payment route connected to your account; records from DANA, OVO, GoPay, QRIS, bank transfer or a virtual account may be checked against the submitted details. We can correct, restrict or close access when these
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rules are broken, when activity appears unlawful, or when a payment provider reverses a transaction. Any policy change will be shown through the account or policy page, with the effective date stated. Continuing to use the service after that date means you accept the revised wording
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where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.